ServiceNow 面试题与答案
问题 26. How do you create a new Business Service in ServiceNow?
Navigate to Service Portfolio > Business Services and define a new Business Service.
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问题 27. What is the purpose of the ServiceNow CMDB Relationship?
CMDB Relationships define how CI (Configuration Item) records are related to each other.
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问题 28. Explain the use of ServiceNow Service Mapping.
Service Mapping discovers and maps business services and their dependencies.
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问题 29. How do you create a ServiceNow Business Rule Script?
Navigate to System Definition > Business Rules and define a new Business Rule with the appropriate script.
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问题 30. What is the purpose of the ServiceNow Event Management?
Event Management identifies and prioritizes events to provide meaningful alerts and automate remediation.
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