Education platform for interview prep, online tests, tutorials, and live practice

Build skills with focused learning paths, mock tests, and interview-ready content.

WithoutBook brings subject-wise interview questions, online practice tests, tutorials, and comparison guides into one responsive learning workspace.

Search the library

Prepare Interview

Ask Question

Mock Exams

Bookmark this page

ServiceNow Interview Questions and Answers

1
2
3
4
5
6

Ques 11. Explain the difference between Incident and Problem in ITIL.

An Incident is an unplanned interruption, while a Problem is the underlying cause of one or more Incidents.

Is it helpful? Yes No Add Comment View Comments

Ques 12. How do you create a new UI Page in ServiceNow?

You can create a new UI Page by navigating to System Definition > UI Pages and defining a new page.

Is it helpful? Yes No Add Comment View Comments

Ques 13. What is a Service Catalog in ServiceNow?

A Service Catalog is a self-service portal that allows users to request IT services.

Is it helpful? Yes No Add Comment View Comments

Ques 14. How do you troubleshoot a performance issue in ServiceNow?

You can use tools like Performance Analytics, logs, and MID Server logs to troubleshoot performance issues.

Is it helpful? Yes No Add Comment View Comments

Ques 15. Explain the concept of ACL (Access Control List) in ServiceNow.

ACLs control user access to records and fields in ServiceNow.

Is it helpful? Yes No Add Comment View Comments

1
2
3
4
5
6

Most helpful rated by users:

Copyright © 2026, WithoutBook.