ServiceNow perguntas e respostas de entrevista
Pergunta 1. What is ServiceNow?
ServiceNow is a cloud-based platform that provides service management software as a service.
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Pergunta 2. Explain the ServiceNow Service Management Lifecycle.
It includes Request, Approve, Fulfill, and Verify.
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Pergunta 3. What is a record producer in ServiceNow?
A record producer is a type of catalog item that allows users to create task-based records from the service catalog.
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Pergunta 4. Differentiate between a Business Rule and a Client Script.
Business Rules run on the server side, whereas Client Scripts run on the client side.
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Pergunta 5. How do you create a new module in ServiceNow?
You can create a new module by navigating to System Definition > Tables and creating a new table.
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