ServiceNow perguntas e respostas de entrevista
Pergunta 6. What is an SLA in ServiceNow?
SLA (Service Level Agreement) defines the level of service a customer can expect from a provider.
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Pergunta 7. Explain GlideAjax in ServiceNow.
GlideAjax is used for asynchronous server-side calls in client-side scripts.
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Pergunta 8. What is a UI Policy in ServiceNow?
A UI Policy dynamically changes the form layout or enforces mandatory field conditions.
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Pergunta 9. How do you integrate ServiceNow with other systems?
ServiceNow provides various integration methods, including REST, SOAP, and MID Server.
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Pergunta 10. What is a Business Service in ServiceNow?
A Business Service represents a real-world business service or product.
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