Salesforce Interview Questions and Answers
Ques 1. What is Salesforce?
Salesforce is a cloud-based customer relationship management (CRM) platform that helps organizations manage their sales, service, marketing, and more.
Ques 2. Explain the difference between a role and a profile in Salesforce.
In Salesforce, a profile is a collection of settings and permissions that determine what a user can access, while a role defines the hierarchical level of data access within an organization.
Ques 3. What is an Apex trigger, and when would you use it?
An Apex trigger is a piece of code that runs before or after records are inserted, updated, or deleted in Salesforce. It's used to perform custom actions and logic on record changes.
Ques 4. Explain the difference between a workflow rule and a process builder in Salesforce.
Both workflow rules and process builders automate standard internal procedures, but process builder provides a more powerful and flexible way to define processes with a visual representation.
Ques 5. What is a Salesforce sandbox, and why is it used?
A Salesforce sandbox is a copy of a Salesforce organization used for testing and development purposes. It allows developers to create, test, and deploy changes in a controlled environment before applying them to the production org.
Most helpful rated by users: