Question: Which parts of an XML document are case-sensitive?

Answer: All of it, both markup and text. This is significantly different from HTML and most other SGML applications. It was done to allow markup in non-Latin-alphabet languages, and to obviate problems with case-folding in writing systems which are caseless.

Element type names are case-sensitive: you must follow whatever combination of upper- or lower-case you use to define them (either by first usage or in a DTD or Schema). So you can't say <BODY>?</body>: upper- and lower-case must match; thus <Img/>, <IMG/>, and <img/> are three different element types.
For well-formed XML documents with no DTD, the first occurrence of an element type name defines the casing.
Attribute names are also case-sensitive, for example the two width attributes in <PIC width="7in"/> and <PIC WIDTH="6in"/> (if they occurred in the same file) are separate attributes, because of the different case of width and WIDTH.
Attribute values are also case-sensitive. CDATA values (eg Url="MyFile.SGML") always have been, but NAME types (ID and IDREF attributes, and token list attributes) are now case-sensitive as well.
All general and parameter entity names (eg <employee>), and your data content (text), are case-sensitive as always.

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