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JIRA Interview Questions and Answers

Ques 6. What is the purpose of a JIRA Epic?

A JIRA Epic is a large body of work that can be broken down into smaller tasks. It is used to plan, track, and manage work on a larger scale.

Example:

In an agile software development project, an Epic might represent a major feature or user story that requires multiple sprints to complete.

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Ques 7. How can you customize the JIRA dashboard?

The JIRA dashboard can be customized by adding gadgets. Gadgets are small, dynamic content modules that can be added to the dashboard to display information such as project progress, recent issues, etc.

Example:

You can customize your dashboard by adding gadgets like 'Assigned to Me,' 'Recently Created Issues,' and 'Burndown Chart.'

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Ques 8. What is the purpose of the JIRA Agile Board?

The JIRA Agile Board is used in agile projects to visualize and manage the flow of work. It provides a visual representation of the work being done and helps teams collaborate more effectively.

Example:

An Agile Board might include columns like 'To Do,' 'In Progress,' 'Done,' and allow team members to drag issues between these columns.

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Ques 9. Explain the difference between a JIRA Service Desk and JIRA Software.

JIRA Service Desk is designed for service and support teams, while JIRA Software is tailored for software development teams. Service Desk focuses on incident management, problem management, and service requests.

Example:

A software development team might use JIRA Software to manage coding tasks, while a support team might use JIRA Service Desk to handle customer issues.

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Ques 10. What is a JIRA Query Language (JQL)?

JIRA Query Language (JQL) is the query language used to perform complex queries in JIRA. It allows users to create custom filters to find specific sets of issues based on various criteria.

Example:

A JQL query could be 'project = MyProject AND status = Open' to find all open issues in a specific project.

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