Technical Support Interview Questions and Answers
Ques 6. What is the purpose of RAID in data storage?
RAID (Redundant Array of Independent Disks) is a data storage technology that combines multiple physical disk drives into a single logical unit for the purpose of data redundancy, performance improvement, or both.
Example:
For example, RAID 1 mirrors data across two drives, providing redundancy in case of a disk failure.
Ques 7. Explain the concept of virtualization.
Virtualization involves creating a virtual (rather than actual) version of something, such as a virtual machine (VM) that runs an operating system in an isolated environment on a physical host.
Example:
Virtualization allows multiple operating systems to run on a single physical machine, optimizing resource utilization and improving scalability.
Ques 8. What is the role of an IP address in networking?
An IP address is a numerical label assigned to each device connected to a computer network that uses the Internet Protocol for communication. It serves two main purposes: host or network interface identification and location addressing.
Example:
In the IP address 192.168.0.1, '192.168.0' identifies the network, and '1' identifies the specific device on that network.
Ques 9. Explain the concept of load balancing.
Load balancing is the distribution of network or application traffic across multiple servers to ensure no single server is overwhelmed. It optimizes resource utilization, maximizes throughput, and reduces response time.
Example:
In a web application, a load balancer distributes incoming requests among multiple servers to prevent any single server from becoming a bottleneck.
Ques 10. What is SSL/TLS and how does it enhance security?
SSL (Secure Sockets Layer) and its successor TLS (Transport Layer Security) are cryptographic protocols that provide secure communication over a computer network. They ensure data confidentiality, integrity, and authentication between clients and servers.
Example:
When you see 'https://' in a website URL, it indicates that SSL/TLS is used to encrypt the data exchanged between your browser and the website's server.
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