Interview Questions and Answers
Experienced / Expert level questions & answers
Ques 1. Explain GlideAjax in ServiceNow.
GlideAjax is used for asynchronous server-side calls in client-side scripts.
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Ques 2. How do you troubleshoot a performance issue in ServiceNow?
You can use tools like Performance Analytics, logs, and MID Server logs to troubleshoot performance issues.
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Ques 3. How do you create a new Script Include in ServiceNow?
Navigate to System Definition > Script Includes and define a new Script Include.
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Ques 4. What is the purpose of the ServiceNow CMDB Relationship?
CMDB Relationships define how CI (Configuration Item) records are related to each other.
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Ques 5. What is the purpose of the ServiceNow Event Management?
Event Management identifies and prioritizes events to provide meaningful alerts and automate remediation.
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