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ServiceNow Interview Questions and Answers

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Ques 16. What is the purpose of the ServiceNow MID Server?

The MID Server allows ServiceNow to communicate with external systems that are not accessible over the internet.

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Ques 17. How do you create a Business Rule in ServiceNow?

Navigate to System Definition > Business Rules and define a new Business Rule.

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Ques 18. What is ServiceNow Orchestration?

ServiceNow Orchestration allows the automation of processes across different systems and tools.

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Ques 19. Explain the purpose of the CMDB (Configuration Management Database) in ServiceNow.

CMDB is a centralized repository that stores information about all IT assets and their relationships.

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Ques 20. How do you create a new Script Include in ServiceNow?

Navigate to System Definition > Script Includes and define a new Script Include.

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